The Institute of Chartered Accountants in England and Wales (ICAEW) suggests the first step is speak to your accountant about this issue. If this doesn't resolve the issue, then put your complaint in writing asking for a response in 28 days. If this does not solve the issue, then you can complain directly to the ICAEW, so long as your accountant is registered with the body.
The ICAEW will need copies of any relevant documents, such as letters, as it may not be able to help without evidence of the problem. You can fill in an online complaint form on its website, or send details by email, or post.
If the complaint regards a criminal matter, then you need to contact the police, or other relevant authorities, as soon as possible. You should also inform the ICAEW you reported an issue for investigation.
If you believe you have a civil claim, the ICAEW advises you seek legal action as soon as possible and not wait until it has concluded its investigation.
If your complaint is regarding insolvency, then you will need to contact the Insolvency Service.
For accountancy firms that also offer investment services then you will need to ascertain who the regulatory body is. This may well be the FCA. However, you may be able to apply to the ICAEW under the Chartered Accountants Compensation Scheme if:
The PAM Directory is a comprehensive guide on comparative data focusing on asset managers, investment managers, private banks, stockbrokers, wealth managers and multi-family offices, who provide discretionary and/or advisory portfolio management services for private clients.Order Now
Subscribe to PAM to hear about the latest news and promotions
Site Content Copyright PAM Insight Ltd 2016
This option is not available when logged in as a Private Asset Manager.
For registering with PAMonline. You should now receive an email asking you to verify your email address. If you do not receive this email, please call +44 (0)207 967 1601 for assistance.
For registering with PAMonline.
You should now receive an email asking you to verify your email address.
If you do not receive this email, please call +44 (0)207 967 1601 for assistance.
To return to the Home page, click here
To see full information of the Private Asset Managers,
plus the opportunity to rate and follow, login or register.
Please fill in all the fields.
To resend activation email type in your registered email address below. Or contact the PAM office on +44 (0)20 7967 1608 to get instructions to activate your account.